Privacy policy
1. DATA CONTROLLER
THE PATH OF AWAKENING d.o.o.
Matka Laginje 22
52470 Umag
Republic of Croatia
OIB: 49003498190
VAT ID: HR49003498190
MBS: 130048170
Privacy contact: info@spiritualityonwards.com
2. DATA WE MAY COLLECT
Depending on how the website is used, we may process:
- name and surname;
- address;
- e-mail address;
- telephone number if voluntarily provided;
- information necessary for orders and payments;
- information about purchased services;
- communications with the Provider;
- information submitted through forms or questionnaires;
- complaint-related information;
- technical information about the device and website use;
- cookie and similar technology data.
The Provider does not request special categories of personal data unless processing is lawful and genuinely necessary for a particular purpose.
Users should not submit sensitive personal data that is not necessary for the provision of a service.
3. PURPOSES OF PROCESSING
Personal data may be processed for:
- processing orders;
- concluding and performing contracts;
- arranging appointments;
- providing purchased services;
- customer support;
- communication;
- handling complaints;
- complying with legal obligations;
- protecting legal interests;
- website security;
- analytics where consent is required;
- marketing communications where an appropriate legal basis exists.
4. LEGAL BASES
Processing may be based on:
- performance of a contract;
- taking steps at the request of the user before entering into a contract;
- compliance with legal obligations;
- legitimate interests where applicable and where the rights of the individual do not override those interests;
- consent where required.
Where processing is based on consent, the user may withdraw consent at any time.
5. PAYMENTS
Payments may be processed through external payment service providers.
Payment card details are processed through the relevant payment systems and are not processed outside those systems contrary to applicable security requirements and law.
6. RECIPIENTS
Personal data may, where necessary, be accessible to:
- Shopify and technical infrastructure providers;
- payment service providers;
- hosting and IT providers;
- e-mail and communication service providers;
- accounting providers;
- appointment scheduling providers, where used;
- analytics and marketing providers where lawfully activated;
- public authorities where legally required;
- other processors acting on behalf of the Provider on an appropriate legal basis.
7. INTERNATIONAL TRANSFERS
Some service providers may process data outside the European Economic Area.
Where this occurs, the Provider seeks to ensure appropriate safeguards as required by GDPR.
8. RETENTION
Personal data is retained for as long as necessary for the purpose for which it was collected or as required for legal obligations, accounting requirements, legal claims or other lawful purposes.
9. USER RIGHTS
Subject to applicable legal conditions, users may have the right to:
- access their personal data;
- rectify inaccurate data;
- request erasure;
- restrict processing;
- object to processing;
- data portability;
- withdraw consent;
- lodge a complaint with a supervisory authority.
Requests may be sent to:
10. SUPERVISORY AUTHORITY
Users have the right to lodge a complaint with the competent data protection supervisory authority in the Republic of Croatia.
11. COOKIES
Spirituality Onwards uses cookies and similar technologies for purposes that may include:
- website functionality;
- security;
- cart and ordering functions;
- remembering preferences;
- analytics;
- marketing functions where activated and where consent is required.
Non-essential cookies are used in accordance with applicable requirements and consent settings.
12. SECURITY
The Provider applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction or unauthorized alteration.
13. CHANGES
This Privacy Policy may be updated from time to time to reflect changes in law, business operations or technology.
The date of the latest update is stated at the beginning of the document.
14. CONTACT
For privacy-related questions: